Last updated: 16th Nov 2025
Welcome to Truth.com.au. We are committed to protecting your privacy as a customer and an online visitor to our website. This Privacy Policy explains what information we collect, how we use it, how we protect it and the choices you have. By using this website, you agree to the collection and use of information in accordance with this policy.
In this Privacy Policy, “we”, “us”, and “our” refer to Truth.com.au, and “you” refers to visitors, customers and users of our website.
We may collect the following information when you visit our website, create an account, make a purchase or interact with our services:
We may collect:
Name
Email address
Phone number
Company name
Billing address
Payment details (credit card numbers are not stored by us)
IP address
Geographic location
Account information
Support messages and inquiries
Survey responses
Comments or content submitted on our website
Social media account information (when using social login)
When you browse our website, we automatically collect:
Device information
Browser type and version
Pages visited
Time spent on each page
Referring website
Cookie and tracking data
Analytics data
If you choose to log in or register using Facebook Login or Google Sign-In, we may receive:
Your name
Email address
Profile picture
Public profile information
Any additional information you explicitly authorise
We do not access your passwords or post on your behalf.
You may revoke access at any time through your Facebook or Google account settings.
Our services are not intended for individuals under 18, and we do not knowingly collect personal data from children.
If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
We use the information we collect to:
Provide our services to you
Allow login via Facebook or Google
Process orders and transactions
Communicate with you about your account
Provide customer support
Improve website performance and functionality
Send marketing updates (only if you subscribe)
Personalise your experience
Analyse usage trends and user behaviour
Comply with legal obligations
You may opt out of marketing emails at any time.
We do not sell your personal information.
We use cookies and similar technologies to:
Analyse website traffic
Improve user experience
Enable social sharing
Provide personalised content
Show relevant advertising through services such as Google Ads and Facebook Ads
Cookies do not allow us to access information on your device.
You can disable cookies in your browser settings, but doing so may affect the functionality of the site.
We use reasonable physical, technical and administrative safeguards to protect your personal information from:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
Secure server environments
Encryption of sensitive data
Limited access to personal data
Regular security monitoring
No storage of credit card information
Your information may be stored or processed on secure servers located inside or outside Australia. Any overseas storage locations will maintain privacy standards comparable to Australian law.
If a data breach occurs that affects your personal data, we will notify you in accordance with the Australian Privacy Principles.
We do not sell or trade your personal information.
We may share it only with:
Including:
Payment processors
Hosting companies
Email service providers
Analytics providers
Customer support platforms
Security tools
These providers are required to comply with our privacy standards and use data only for the specific service they provide to us.
We may disclose information if required by:
Law or regulation
Court order or legal process
Law enforcement
To protect the rights, property or safety of Truth.com.au or its users
If Truth.com.au is ever sold, merged or transferred, customer information may be part of that transfer under confidentiality agreements.
You have the right to:
Access your personal information
Correct or update inaccurate data
Request deletion (except where retention is required by law)
Opt out of marketing communications
Disable cookies
Withdraw consent for social login at any time
To exercise any of these rights, please contact us through the link below.
Our website may contain links to third-party websites.
Please note:
We do not control these websites
We are not responsible for their privacy practices
You should review their privacy policies independently
This policy applies only to Truth.com.au.
We may update this Privacy Policy from time to time.
Changes take effect immediately when posted on this page.
We recommend checking this page periodically for updates.
If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us:
Truth.com.au
Contact Page: https://truth.com.au/contact-us/
We aim to respond within 48 hours.
